Is Your HBCU Losing Money...Without Knowing It?
- Check each item that applies to your institution. Give yourself 1 point for every box checked.
- 🟨Calls are misrouted to the wrong department 🟨Employee phone lines lack proper coverage 🟨Some published numbers no longer work 🟨Voice recordings are outdated or inaccurate 🟨No AI tools or automation in place 🟨Alumni are difficult to locate or access 🟨Declining alumni engagement or donor participation 🟨Building safety or code concerns may exist 🟨Financial challenges impacting operations or growth 🟨Students and parents lack accessibility 🟨Stakeholders experience delayed responses 🟨Website or contact pathways are outdated or broken Your Score (0–12) 0–2 | Strong Position: A solid foundation is in place. Only minor issues are impacting performance. 3–5 | Moderate Concern: Some gaps are limiting responsiveness and engagement. Addressing them now prevents larger issues. 6–8 | High Risk: Multiple breakdowns are likely affecting service, communication, and stakeholder confidence. 9–10 | Serious Concern: Operational and engagement issues may be impacting reputation, funding, and student experience. 11–12 | Critical Intervention Needed: Significant issues may be affecting access, safety, alumni support, and financial stability. What Your Score Is Telling You Unchecked problems become expensive problems. 1. Missed calls can mean lost enrollment 2. Weak alumni engagement can mean lost funding 3. Outdated systems create inefficiency 4. Overlooked safety concerns increase risk These issues don’t just slow things down—they limit growth and reduce trust. How HBCU L.I.F.T. Helps We help institutions: 1. Fix broken communication systems 2. Improve access for students and families 3. Re-engage alumni and strengthen funding 4. Identify operational and safety gaps 5. Modernize systems with AI and automation We don’t just identify problems—we help you fix what’s costing you.