These are not isolated issues—these are patterns we’re seeing across institutions right now.
.jpeg@webp "In Aprill, this HBCU’s message says they will open late February 23rd")
.jpeg@webp "Calls to some HBCU after hours result in immediate disconnects.")
.jpeg@webp "Telephone numbers on websites are incorrect.")
.jpeg@webp "AI not monitored. Pressing the number for Financial Aid doesn't work.")
Outdated messaging → creates confusion and missed engagement opportunities.
Incorrect numbers → lead to false and unrealized expectations.
Misrouted calls → can result in lost enrollment.
It creates → a poor student experience.
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